INTERNATIONAL ORDERS

We are happy to serve our customers in areas outside the continental USA . The procedures for payment and shipping are different due to many circumstances beyond our control.

The order may be shipped either to an address in the USA or to your non-USA address, providing that service is available through the US Postal Service. We use only the US Postal Service for International Shipping. All items shipped must meet USPS weight and size requirements. Items shipped within the USA will be charged only the handling charge of $6.95 per order for regular shipping if they can be shipped with United Parcel Service ( UPS ). Items shipped to addresses outside the USA will incur the $6.95 handling charge plus full shipping cost as charged by the USPS. When provided a complete delivery address and a list of the items being ordered, Pool Plaza will quote a shipping cost for your order.

Items shipped within the USA that are too large or too heavy for UPS will be shipped freight truck and there may be additional charges if shipped to a residential address. Call or e-mail customerservice@poolplaza.com for pricing.

International Order Payment Options

1). Paypal – with an additional charge of 3% of the total cost, including shipping & handling. Using this method, you can order online and choose the Ship Via: "International" shipping option and Pay With: "PayPal" options during the checkout process. Don't have a PayPal account? You can use your credit card or bank account (where available).

2). Bank wire transfer to our USA bank – additional $25.00 transfer fee. Please contact us to provide the information you need to do a wire transfer.

3). Credit Card from USA Bank - must have a USA Billing Address and telephone number. Using this method, you can order online and choose the "International" shipping option during the checkout process.


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